“Engagement starts with leaders, their self-efficacy, and individual self-determination which then drives or diminishes an organizations performance. When both parties abide by the exchange rules, the result will be a more trusting, loyal relationship with favourable reciprocal exchanges.
Tag: Organizational Behaviour
Rewards and recognition also play an important role within the engagement equation. One must however be extremely careful in leveraging this component as Maslach et al. (2001) suggest that while a lack of rewards and recognition can lead to burnout, appropriate recognition is important for engagement.[i] The leveraging equation depends on the emphasis of well-being and employee benefits. Lambert (2000) and then Muse, Harris, Giles and Field (2008) showed that benefit and recognition use, depended on the perceived value and were positively associated with important work behaviours.[ii]